Terms of Service

The Web site and Service(s) are provided by ASK WAKEEL PVT. Limited, a duly registered private limited company with its registered office No. F-7, second floor Aklas Plaza, G-10, Markaz, Islamabad. USING THIS SITE DOES NOT CREATE A LAWYER/CLIENT RELATIONSHIP BETWEEN YOURSELF US OR ANY THIRD PARTY. WE DO NOT PROVIDE SPECIFIC LEGAL ADVICE AND THIS WEB SITE SHOULD NOT BE USED AS A SUBSITUTE FOR COMPETENT LEGAL ADVICE FROM A LICENSED ADVOCATE/LAWYER WORKING IN YOUR DISTRICT, TOWN OR CITY     SECTION I: DEFINITIONS, AGREEMENT TO BE BOUND 1.1 Definitions References to “Dispute” mean any claim, conflict, controversy, disagreement between the Parties arising out of, or related in any way to, these Terms (or any Terms, supplement or amendment contemplated by these Terms,) including, without limitation, any action in tort, contract or otherwise, at equity or at law, or any alleged breach, including, without limitation, any matter with respect to the meaning, effect, validity, performance, termination, interpretation or enforcement of these Terms or any Terms contemplated by the Terms. References to “Material Breach” mean any breach of these Terms upon the occurrence of which a reasonable person in the position of the non-breaching Party would wish to immediately terminate these Terms because of that breach. References to a “Legal Expert” mean any person or entity who answers legal-related questions via the Web site. References to the “Services” mean any and all services offered by us, including but not limited to legal question and answer services. References to the “Terms” and/or “Agreement,” mean this, these Terms of Service as set forth herein. References to “us,” “we,” and/or “our” mean ASK WAKEEL PVT LIMITED References to the “Web site” mean the Web sites bearing the URL www.askwakeel.pk References to “you,” and/or “User,” mean the User of the Web site and/or Services, whether as a User or Legal Expert. 1.2 Agreement to be Bound The following Terms of Service, together with the relevant information set out on this Web site, including any features and services available, such as RSS feeds, podcasts, video and photographs, publications, and other materials (collectively the “Web site,”) are subject to the Terms of Service set forth below. Please read them carefully as any of use of this Web site constitutes an agreement, without acceptance, to be bound thereby by the user. By using this Web site you represent that you are at least eighteen (18) years old, or, for Users under the age of eighteen (18) years old but thirteen (13) years old or older have the express permission of your guardian or guardian to use this Web site and its Services, have read and understand the Terms of Service, that you agree to be bound by these Terms of Service as set forth below, that you understand you are receiving a service that cannot be disgorged. These Terms of Service are subject to the Privacy Policy, which also governs your use of the Web site. You acknowledge and agree that each Legal Expert, subsidiary and affiliate of us shall be third party beneficiaries to the Terms of Service and that such other companies shall be entitled to directly enforce and rely upon any provision of these Terms of Service which confers a benefit upon them. No other party shall be a third party beneficiary of the Terms. SECTION II: GENERAL PROVISIONS 2.1 About Us; ASK WAKEEL PVT. LTD. is not a Vendor; No Endorsement ASK WAKEEL PVT. LTD is an online legal question and answer service for Users and Legal Experts to post questions to the Web site for answer by a Legal Expert for information and educational purposes only. As an online service provider, we do not offer for sale, provide or promote any legal services or broker any lawyer/client relationship between clients and legal providers, including but not limited to lawyers, advocates, solicitors, barristers, attorneys, paralegals, and legal assistants. We cannot guaranty that any User or Legal Expert will complete a transaction via the Web site or has the ability to pay for the same. While we may provide general legal advice and other guidance in our services, we do not recommend or endorse any course of action, opinion, Legal Expert or other information that may appear on the Site. We do not act as a vendor, employer or agent of any Legal Expert or of the services offered. If you rely on any of the Information provided by the Web site, you do so solely at your own risk. We do not and cannot edit, monitor or modify any response to a question given by Legal Experts, and we are not responsible for the same. 2.2 Fictional Characters ASK WAKEEL is a fictional character created for marketing purposes only and does not represent any Legal Expert who provides services via the Web site. Users agree and acknowledge that while the Legal Expert qualifications provided to them are true and accurate to the best of our knowledge no identification of any Legal Expert shall be revealed to any and all Legal Expert profiles shall be fictional representations of the Legal Expert. 2.3 Accuracy, Completeness and Timeliness of Information We are not responsible if information made available via the Web site and/or Services is not accurate, complete or current. You acknowledge further that any reliance on the Web site and/or Services is at your own risk. 2.4 Errors in Web Site and/or Services We do not warrant that any errors in the Web site and/or Services will be corrected. 2.5 Modifications and Changes to Terms of Service We may modify, add to, suspend or delete these Terms of Service or other agreements, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective upon their posting to the Web site. Your use of the Web site and/or continued use of the Services after modification, addition or deletion of these Terms of Service shall be deemed to constitute acceptance by you of the modification, addition or deletion. 2.6 Modifications and Changes to the Web Site and/or Services We may modify, add to, suspend, or delete any aspect of this Web site or Service offered by us, in whole or in part, at our sole discretion at any time, with such modifications, additions or deletions being immediately effective. Such modifications, additions or deletions may include but are not limited to content offered, hours of availability, and equipment needed for access or use. 2.7 Access to Web site and/or Services Though we try to make the Web site and Services available twenty-four (24) hours a day, seven (7) days a week, except for planned down-time for maintenance, we do not warrant that the Web site and Services will be at all times available. We do not warrant that your computer, tablet, and/or smartphone will be able to access and/or support the Web site and/or Services. 2.8 Right of Refusal, Limitation, Discontinuation; and Termination We reserve the right to refuse to provide access to the Web site and/or the Services for any reason at any time at our sole discretion. We may, in our sole discretion, limit or cancel a User Account for any reason whatsoever. In the event that we make a change to or cancel an Account, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time your Account was created; however, the failure to do so shall not result in any liability, including liability for lost data deleted as a result of the Account termination. 2.9 Prohibited Uses of Web site and Services You agree and acknowledge that you shall not use the Web site and/or the Services: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, governmental, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Web site; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Web site and/or the Services. We reserve the right to terminate your use of the Web site and/or the Services for violating any of the prohibited uses or for any other reason at its sole and exclusive decision. 2.10 Accuracy, Completeness and Timeliness of Information We are not responsible if information made available on the Web site and/or the Services is not accurate, complete or current. You acknowledge that the Web site and the Services are provided for general information and educational only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. The Web site and/or the Services are not to be used for the purposes of taking or evading a criminal action, filing or defending a lawsuit, entering a plea, or settling a case and are not a substitute for legal advice rendered pursuant to an attorney/client relationship. SECTION III: ACCOUNTS, USE OF THE SERVICES 3.1 Online Accounts Users may be given the opportunity to register via an online registration form to create a User account (your “Account”) that may allow you to receive information from us and/or to participate in certain features of the Services. We will use the information you provide in accordance with our Privacy Policy. By registering with us, you represent and warrant that all information you provide on the registration form is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your registration information on the Web site so that it remains current, complete and accurate. During the registration process, you may be required to choose a password. You acknowledge and agree that we may rely on this password to identify you. You are responsible for all use of your Account, regardless of whether you authorized such access or use, and for ensuring that all use of your Account complies fully with the provisions of these Terms of Service. We do not undertake to store or back-up any Account or User information. You may terminate your Account at any time by contacting us at support@askwakeel.pk Access to your Account shall be suspended and your Account terminated within seven (7) business days of our receipt of your notice of termination. All fees due and owing through the termination date shall continue to be payable pursuant to this Agreement. 3.2 Multiple Accounts Prohibited You agree you shall not have no more than one (1) account and shall not sell, trade or transfer that account to any other person or entity. 3.3 Account Guidelines The Web site and/or Services may contain the ability to communicate with other Users and Legal Experts through one or more platforms, comments sections, discussion forums, Web sites, landing pages, social media outlets and/or other interactive features, (hereinafter "Interactive Areas,”) in which Users and Third Parties may communicate. By participating in Interactive Areas, you agree and acknowledge that you:          Shall not upload, distribute or otherwise publish to the Web site and/or the Services any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal material; and          Shall not threaten or verbally abuse other Users, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or "spam”; and          Shall not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of the Interactive Areas and use of the Web site and/or the Services; and          Shall not personally attack another User. Personal attacks are a direct violation of these Terms of Service and are grounds for immediate and permanent suspension of access to all or part of the Interactive Areas and use of the Web site and/or the Services; and          Shall not use the Interactive Areas to distribute or otherwise publish any material containing any solicitation of funds, advertising or solicitation for goods or Services; and          Shall not upload, post or otherwise transmit any content that violates any law or engage in activity that would constitute a criminal offense or give rise to a civil liability; and          Shall not post unauthorized commercial communications (such as spam); and          Shall not upload, post or otherwise transmit any content that advocates or provides instruction on illegal activity or discuss illegal activities with the intent to commit them; and          Shall not upload, post or otherwise transmit content that does not generally pertain to the designated topic or theme of any Interactive Area; and          Shall not impersonate any person or entity, including, but not limited to, any of our employees, or falsely state or otherwise misrepresent your affiliation with any person or entity; and          Shall not interfere with any other User's right to privacy, including by harvesting or collecting personally-identifiable information about other Users of our Interactive Areas or posting private information about a Third Party; and          Shall not engage in unlawful multi-level marketing, such as a pyramid scheme; and          Shall not upload, post or otherwise transmit any content, software or other materials which contain a virus or other harmful or disruptive component; and          Shall not interfere with or disrupt the Web site, Services, the Interactive Areas or the servers or networks connected to the Web site or the Interactive Areas, or disobey any requirements, procedures, policies or regulations of networks connected to the Services, Web site, and/or the Interactive Areas; and          Shall not facilitate or encourage any violations of these Terms of Service or our policies; and          Shall not solicit Users and/or Experts for any purpose, including inviting said Users and Expert to participate in a site that is in competition with Us. Users agree further and acknowledge that any profile they create may be edited, removed, modified, published, transmitted, and displayed by us, and they waive any rights they may have in having the material altered or changed in a manner not agreeable to them. 3.4 Rights in Submissions Should you submit, display, publish or otherwise post any content to an Interactive Area, (hereinafter “Submissions,”) you agree to grant to us and our partners and affiliates a limited, non-exclusive, sub-licensable, worldwide, fully-paid, royalty free license to use, modify, publicly perform, publicly display, reproduce, and distribute such Submissions in any and all media now known or hereinafter developed for hosting, indexing, caching, distributing, tagging, marketing, and for all other lawful purposes without the requirement to make payment to or seek permission from you or to any Third Party. You represent and warrant that you own or have a valid license to use any and all Submissions and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of any Submissions does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, patents, contract rights or any other intellectual property rights or other rights of any person or entity. You agree that any and all Submissions shall not be confidential or private nor is it protected by any attorney/client or other privilege and may be read, disseminated, used, and otherwise collected by any third party. To protect your privacy and legal informtion you are encouraged to use a fictitious, anonymous username and personal information. 3.5 Right to Monitor We shall have the right to monitor your Account in our sole and exclusive discretion. SECTION IV: PROCEDURES, PRODUCTS, AND LEGAL SERVICES 4.1 Procedures, Products and Services The procedures, products, services and devices discussed and/or advertised on this Web site are not applicable to all individuals, Users or all clinical situations. We make no claims as to the effectiveness of any such procedures, products, services or devices. Any products and/or services represented on the Web site by advertisers, sponsors, and other Web site participants, either paid or unpaid, are presented for your awareness and do not necessarily imply appropriateness for any particular individual or prediction of effectiveness, outcome or success. 4.2 Legal Expert Information Legal Expert and practice information found on the Web site is intended for general reference purposes only. Legal Expert information found on the Web site is both self-reported, by the Legal Expert and/or office staff, and collected from multiple other data sources that may not be confirmed by the Legal Expert. Such information often changes frequently and may become out of date or inaccurate. We do not provide any advice or qualification certification about any particular Legal Expert. You are encouraged to independently verify any such information. While we do attempt to verify each Legal Expert’s credentials, you agree and acknowledge that we have no duty to verify the same and that use of the term “Expert” is meant only to describe those persons and companies who provide answers via the Web site and does not confer or guarantee the expert status on any Legal Expert or a Legal Expert’s qualifications to answer any question posed. 4.3 Ratings Users have the ability to rate each and every Legal Expert who provides answers to Users via the Web site and/or the Services on a scale of 1-5, with 5 being the highest level of service. All ratings should be fair and accurately reflect the level of service provided and received. SECTION V: FEES; REFUNDS; CANCELLATIONS 5.1 Service Fees When signing up, you are charged Rupees 500 for your first question. By registering with us and providing payment details you agree and acknowledge that you shall be charged the fees applicable to the plan you have selected. You may however contact us anytime to cancel your payment plan if you no longer use the service. 5.2 Cancellation You may cancel your Account at any time by contacting us at support@askwakeel.pk. Access to your Account shall be suspended and your Account cancelled within seven (7) business days of our receipt of your notice of termination. All fees due and owing through the cancellation date shall continue to be payable pursuant to this Agreement. 5.3 Refunds If you are unsatisfied with any response, or any response of an expert falls below your expectation, you may email at refunds@askwakeel.pk . We will review the question and its response, and if the same is genuinely poor response to your question as judged by our management, we shall immediately or within 10 days of being notified, refund you monies that you have deposited.  The method of refund shall be a decided mutually to ensure that you are the rightful client. 5.4 Information provided at the time of creating User Account. You warrant that email address you provide at the time of creating your user account is a valid email and it belongs to you as the user of site. All information, query response, notifications, refund requests and every correspondence related to your interaction with ASK WAKEEL PVT. LTD shall be done solely on the email that you have provided at the time of creating a User Account.   SECTION VI: INTELLECTUAL PROPERTY 6.1 Intellectual Property Rights Not Waived This is an Agreement for access to and use of the Web site and/or the Services, and you are not granted a license to any software by these Terms of Service. The Web site and Services are protected by U.S. and, where applicable, international intellectual property laws. The Web site and Services belong to us and is the property of us or our licensors (if any). We retain all ownership rights in the Web site and Services. Furthermore, all material ("Materials") displayed or transmitted on this Web site and/or Services, including but not limited to text, photographs, images, illustrations, video clips, audio clips, and graphics are owned by us and are protected by U.S. and international copyright, trademarks, service marks, and other proprietary rights, laws and treaties. Except as provided, you may not copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the Materials carried on the Web site, nor may you infringe upon any of the copyrights or other intellectual property rights contained in the Materials. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the Materials. You may make a single print copy of any Materials provided by us on this Web site and/or Services for personal, non-commercial use only, provide that you do not remove nor cause to be removed any copyright, trademarks, or other proprietary notices or visual marks or logos from the Material. You may not archive or retain any of the Materials accessed on this Web site and/or Services without our express written permission. All requests for archiving, republication or retention of any part of the Materials must be in writing to us and must clearly state the purpose and manner in which the Material will be used. Requests for permission to archive, retain, or republish any part of the Materials may be submitted support@askwakeel.pk You acquire no rights or license whatsoever in the Materials other than the limited rights to use the site in accordance with these Terms of Service. Any of the Materials accessed or downloaded from this site must be accessed or downloaded in accordance with the Terms of Service of use specified in this Agreement. We reserve any rights not expressly granted under these Terms of Service of use. 6.2 Feedback; Submissions In addition to Submissions you may have the opportunity to provide reviews, suggestions, ideas, and feedback, (hereinafter, collectively, “Feedback.”) Should you so provide such Feedback you grant us sole ownership of the same, which includes without limitation the right for us or any Third Party we designate, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed. All such Feedback shall be treated as non-confidential. If it is determined that you retain moral rights (including rights of attribution or integrity) in the content submitted by you, you hereby declare that (a) you do not require that any personally-identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the content by us or our licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) you forever release us, and our licensees, successors and assigns, from any claims that you could otherwise assert against us by virtue of any such moral rights. You also permit any other User to access, view, store or reproduce the content for that User's personal use. Notwithstanding the foregoing, you acknowledge that your Feedback may contain concepts, ideas, materials, proposals, suggestions and the like relating to ASK WAKEEL PVT. LTD or its initiatives, (hereinafter your “Ideas.”) With respect to your Ideas you acknowledge that: (a) we receive numerous submissions from many parties and/or may have independently developed and/or considered ideas similar to your Ideas, and that our review of your Ideas is not an admission of novelty, priority or originality; and (b) our use of any ideas similar to your Ideas, whether based on your Feedback or Submissions, provided to us by Third Parties, or independently developed or considered by us, shall be without obligation to you. SECTION VII: Third-Party Advertisements, Promotions, and Links 7.1 Third Party Advertisements and Promotions We may, from time to time, run advertisements and promotions from Third Parties on the Web site and/or the Services. Your dealings or correspondence with, or participation in promotions of, advertisers other than us, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such Third Party. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of Third-Party advertisers on the Web site and/or the Services. 7.2 Use of Third-Party Tools We may provide you with access to Third-Party tools over which we neither monitor nor have any neither control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional Third-Party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant Third-Party provider(s). We may also, in the future, offer new services and/or features through the Web site and/or the Services (including, the release of new tools.) Such new features and/or Services shall also be subject to these Terms of Service. Users of any Remote Desktop service who grant their use to any Legal Expert under that said Legal Expert shall have full access to the User’s computer, which may result in the gathering of information and system data and modification of user settings. Use of such services shall be granted to you pursuant to a license agreement and may be recorded for educational and training purposes. 7.3 Third-Party Links Certain content, products and Services available via our Web site and/or Services may include materials from Third-Parties. Third-Party links on the Services may direct you to Third-Party Web sites and/or services that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any Third-Party materials or Web sites and/or services, or for any other materials, products, or services of Third-Parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any Third-Party with whom you connect via the services. Please review carefully the Third-Party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding Third-Party products should be directed to the Third-Party. SECTION VIII: DISCLAIMERS; LIMITATIONS OF LIABILITY; INDEMNIFICATION 8.1 Disclaimer of Warranty; Limitation of Liability (A) YOU AGREE THAT USE OF THE WEB SITE AND THE SERVICES IS AT YOUR SOLE RISK. NEITHER US NOR OUR AFFILIATES NOR ANY RESPECTIVE EMPLOYEES, AGENTS, THIRD-PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE USE OF THE WEBSITE AND/OR THE SERVICES SHALL BE UNINTERRUPTED OR ERROR FREE; NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEB SITE AND/OR THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION PROVIDED. (B) ANY DOWNLOADABLE SOFTWARE, PRODUCTS OR OTHER MATERIALS, WITHOUT LIMITATION, IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AGAINST INFRINGEMENT, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF SERVICE. WE MAKE NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AGAINST INFRINGEMENT, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF SERVICE. (C) ALTHOUGH ALL INFORMATION AND MATERIALS CARRIED ON THE WEB SITE AND THE SERVICES ARE BELIEVED TO BE RELIABLE, WE MAKE NO REPRESENTATIONS, NEITHER EXPRESSLY NOR IMPLIEDLY, AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR RELIABILITY OF THE WEB SITE AND/OR THE SERVICES. (D) IN NO EVENT SHALL WE, OUR EMPLOYEES, SUBSIDIARIES, PARENTS, AGENTS, PARTNERS, THIRD-PARTY CONTENT PROVIDERS, VENDORS, AND/OR OUR OR THEIR RESPECTIVE DIRECTORS, OFFICERS, AND MEMBERS, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO EXEMPLARY, RELIANCE, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LEGAL EXPERT INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF INFORMATION OR DATA, ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE WEB SITE AND/OR THE SERVICES. (E) WE DISCLAIM ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY-IDENTIFIABLE INFORMATION. BY UTILIZING THE WEB SITE AND/OR THE SERVICES YOU ACKNOWLEDGE AND AGRES TO OUR DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS OR OTHERWISE UTILIZE THE WEB SITE. (F) YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEB SITE AND/OR THE SERVICES OR ANY OTHER GRIEVANCE, SHALL BE YOUR DISCONTINUATION OF ACCESS TO OR UTILIZATION OF THE WEB SITE AND/OR THE SERVICES. (G) WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL QUALIFICATIONS, EXPERTISE, AND QUALITY OF WORK OR OTHER INFORMATION HEREIN AS TO ANY LEGAL EXPERT. The above limitations shall survive these Terms and inure to the benefit of us and our affiliates and respective directors, officers, employees and agents. You agree that any cause of action not expressly disclaimed above and arising from or related to the Web site and/or the Services shall be brought no later than six (6) months from the date the cause of action arose or it shall be permanently barred. 8.2 INDEMNIFICATION You agree to defend, indemnify and hold us harmless, as well as our affiliates and vendors and respective directors, officers, Users and agents, from and against all claims, SUITS, and expenses, including lawyers' fees, arising out of OR RELATED TO (a) YOUR USE OF THE WEB SITE AND/OR SERVICES; (B) your noncompliance with or breach of this Agreement; (C) your use of third-Party SERVICES, products, links, advertisements, and/or tools; (D) YOUR VIOLATIONS OF ANY THIRD-PARTY RIGHTS, INCLUDING THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS; or (E) the unauthorized use of the Web site AND/OR SERVICES by any other person using your information. SECTION IX: DISPUTE RESOLUTION; GOVERNING LAW; ARBITRATION 9.1 Dispute Resolution Any and all disputes by the User against us shall be resolved pursuant to the following process: (a) notice provided to us, in writing, of the nature of your dispute to support@askwakeel.pk; (b) any and all such notifications pursuant to Section 9.1(a) shall be given a minimum thirty (30) calendar day response period for evaluation of your dispute; (c) arbitration pursuant to Section 9.3, supra. Claims not submitted pursuant to the above-outlined procedures shall be deemed improper and be entertained. 9.2 Governing Law These Terms shall be governed and construed in accordance with the laws of Pakistan. You agree to submit to the personal jurisdiction of the courts located in Islamabad, Pakistan, and any cause of action that relates to or arises from these Terms and/or the Web site and/or the Services must be filed therein. 9.3 Arbitration The Parties agree that any dispute concerning, relating, or referring to these Terms and/or the Web site and/or the Services shall be resolved exclusively by binding arbitration in accordance with the substantive laws of Pakistan Arbitration Act and the rules thereunder and shall be brought for arbitration in Islamabad, Pakistan. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. Nothing herein prevents either Party from seeking any interim injunction it deems necessary in order to preserve the status quo prior to the resolution of any dispute, in any jurisdiction. 9.4 Lawyers’ Fees and Costs In case suit, arbitration, or other legal action is instituted to interpret or enforce any of the provisions of these Terms, the prevailing Party therein shall be awarded all reasonable and necessary fees for investigations, depositions, as well as fees for accountants and witnesses (expert or otherwise) reasonably incurred by that Party in connection with such suit or action, plus such sums as may be adjudged reasonable for that Party’s attorney fees incurred prior to and throughout such suit or action, including all hearings, trials, and appeals. SECTION X: MISCELLANEOUS 10.1 Customer Service Should you have any questions, comments or concerns regarding the Services customer service may be contacted at any time via support@askwakeel.pk We strive to return all customer service inquires within forty-eight (48) Legal Expert hours. 10.2 Affiliate Disclosure We may have a Legal Expert relationship with Third-Parties and affiliates to whose products and/or services we link and promote through the Services. Because of this relationship we may earn a commission on products purchased by a user from a Third-Party affiliate. 10.3 Server Location; International Transfer We operate globally so it is necessary to transfer your information internationally. In particular, your information will likely be transferred to and processed by servers in Dallas USA. The data protection and other laws of other countries may not be as comprehensive as those in your country. Please be assured that we take reasonable steps to ensure that your privacy is protected. By using the Web site and/or the Services you consent to your information being collected, used and transferred as set forth in the Privacy Policy. 10.4 Authority Each Party represents and warrants to the other that it has full power and authority to enter into this Agreement and that it is binding upon such Party and enforceable in accordance with its Terms. 10.5 Waiver Any waiver of a right under these Terms shall only be effective if agreed or declared in writing. A delay in exercising a right or the non-exercise of a right shall not be deemed a waiver and shall not prevent a Party from exercising that right in the future. The rights and remedies herein provided are cumulative and not exclusive of any rights and remedies provided by law. 10.6 Force Majeure We shall not be bound to meet any obligation if prevented from doing so as a consequence of acts of god or force majeure, including but not limited to measures taken or imposed by any government or public authority or in case of any other event beyond the control of us including but not limited to natural disasters (such as storm, hurricane, fire, flood, earthquake), war, civil unrest, terrorist activities, states of emergency, government sanctions, embargos, nationalizations, strikes and breakdowns of public utilities (such as of electricity or telecommunication services). We shall use all reasonable efforts to notify you of the circumstances causing the delay and to resume performance as soon as possible, both without undue delay. 10.7 Assignment We shall have the right to assign and/or transfer these Terms and our rights and obligations hereunder to any Third Party after notifying you as provided for herein. You agree and acknowledge that you shall not assign or transfer its rights or sub-contract or delegate the performance of any of its obligations under these Terms without our prior written consent in our sole and exclusive discretion. 10.8 Rights of Third Parties These Terms do not give any right to any Third Party except that any provision in these Terms. 10.9 Relationship of the Parties The Parties are independent contractors under these Terms, and nothing herein shall be construed to create a partnership, joint venture or agency relationship between them. Neither Party has authority to enter into Terms of any kind in the name of the other Party. 10.10 Severability If any part of this Agreement is determined to be invalid or unenforceable by applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect. 10.11 Consent to Receive Electronic Communication By creating an Account you consent to receive electronic communication from us and agree that all electronic communications, including but not limited to coupons, special offers, promotions, notices, disclosures and any other communication shall satisfy any requirement that such communication be in writing. 10.12 Security Policy Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. 10.13 Updates & Effective Date The effective date of these Terms is February 1, 2016. From time-to-time, we may update these Terms of Service by prominently posting a notice of update to the Web site and contacting you at the email you provided upon registration, so we encourage you to review them often. All updates shall become effective thirty (30) days after their posting. In the event you continue to use the Web site and/or the Services following the effective date of any update you shall have been deemed to have consented to be bound thereby.